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How to View & Add Client Funding- Upgraded Rostering

Link a client to a contract in a few simple steps

Anjelica avatar
Written by Anjelica
Updated this week

Please note: This article is for those using our upgraded rostering. Please see this article to see how to set this up on your rostering. If you don't have access to upgraded rostering yet and would like to learn more, you can book a demo with our team.

Learn how to view, add and edit client funding. Your client list will be pre-populated in this tab, making it easy for you to see who has and has not got funding assigned to them. This ensures a smooth visit confirmation and application of the funding process, saving you time!

Tip! Set up client funding before creating their visit schedules so that you can link their funding straight away.

How to View Client Funding

  • Click on the Finance tab

  • Click the Manage Invoicing tab in the left-hand side bar

  • Select Funding: Clients in the drop-down menu

Birdie Finance Funding: Clients page with "Funding: Clients" circled in left sidebar. Shows three clients: Aaron Aardvark (Companionship, Complex Care, Multiple funders), Ada Lovelace (Personal Care, Supported living, Multiple funders), and Al Pacino (Personal Care, Multiple funders). Right panel shows Aaron Aardvark client funding with two contracts - "Alice and Ada" funded by Lancashire Council for Personal Care (25 hrs weekly), and "Alexandra Ugwu" funded by Alexandra Ugwu for Personal Care (9 hrs weekly) with archived Raven Care 12-Hour rate card.

To view funding information linked to this client, click on the card. Here you can view the following:

  • Client's funding, in the form of linked contracts

  • Payer name

  • Service types

  • Maximum hours per week (optional)

  • Rate card


How to Add Funding

To add funding for a client, click on their client funding card and click the Add funding button.

Funding: Clients page showing Aaron Aardvark client funding with "Add funding" button circled. Left sidebar displays Aaron Aardvark and Ada Lovelace clients. Right panel shows Aaron Aardvark with one contract "Alice and Ada" funded by Lancashire Council for Personal Care service (25 hrs weekly) using Lancashire Council - Personal rate card.

Here you will be able to add:

  • The contract

  • Maximum hours per week (optional)

  • Service types

Add funding to Amy-Ann Adams form showing Contract dropdown set to "Hackney Standard", Payer "Hackney Council", Rate card "Hackney Council Standard Rates", Service types "Personal Care, Companionship, Supported living", Maximum hours per week field showing "20", and Service types dropdown with "Companionship" selected.

Information regarding the contract, such as the Payer and Rate card, will be prepopulated from when you first create the payer profile.

When you have added the information, click Save in the top right-hand corner. When you return to the Client funding tab, you will be able to see this contract.

Funding: Clients page with bottom contract section circled. Left sidebar shows four clients: Amy-Ann Adams (Companionship, Complex Care), Anderson Laurent (None funders), Andy Fraser (None funders), Ann Smith (None funders). Right panel shows Amy-Ann Adams funding with four contracts including "Archived rate test", "anjelica funding", and two "Hackney Standard" contracts with varying maximum hours per week.


How to Remove Funding

If you need to remove funding from a client, you can do this by clicking on their client funding card and clicking the Bin icon on the funding you want to remove.

Funding: Clients page showing Aaron Aardvark client funding with delete button circled on second contract. Left sidebar shows three clients (Aaron Aardvark, Ada Lovelace, Al Pacino). Right panel displays contract details including "Alice and Ada" with Lancashire Council, "Alexandra Ugwu" contract, and "Doncaster People" contract funded by Doncaster Council.

A message will pop up confirming your actions. If you want to remove this funding, click Yes, proceed.

Remove contract confirmation modal asking "Are you sure you want to remove the link to contract 'Betty page private care' from this funding plan?" with "No, keep" button highlighted and "Yes, proceed" option available

You will then be able to see a trail of these removed funding sources by clicking the Show inactive contracts button.

This will also indicate how many inactive funding sources the Care Recipient has with a number in brackets.

Client funding header showing "Amy-Ann Adams" with Active status and "Show inactive contracts (1)" checkbox ticked with purple checkmark.


Next Steps- How to Attach Funding

Once you have set up the funding for each client, you are ready to attach this as their default funding when setting up their visit schedules. For a step-by-step guide on how to do this, see this article.

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