Please note: The following feature is available for all of Birdie’s packages.
If you use the geolocation feature when checking into visits, below are some suggestions on how to make the geo check-in feature work for you.
Quick tips
To help you improve the accuracy of the check-in feature we can suggest a few things:
Ensure you're on the latest version of your phone's operating system
Ensure you're on the latest version of the Birdie app
Try waiting a few moments for the GPS signal to be accurate
Open the check-in screen whilst outside the property to get the latest geo-location (Attempt to check in whilst in the property)
Turning Wifi on
Care Professionals can use WiFi to improve their location accuracy. The device will be able to use their location from any WiFi network they are connected to.
By having their wifi switched on, mobile devices can calculate if an individual is close to a particular location, therefore, improving the phone’s location accuracy. When Care professionals turn their wifi on, this will have a minimal effect on their battery life.
High Accuracy Mode for Androids
If using an Android device, you can turn on the High-Accuracy Mode which allows the phone to use available networks with the highest accuracy, to do this:
Open Settings and select Location
Tap App permissions
Select the Birdie app
Select Allow only while using the app
Toggle Use precise location On
For more accuracy, you can by ensure that Wi-Fi scanning and Bluetooth scanning are toggled on too.
Open Settings and select Location
Select Location services
Toggle Wi-Fi scanning on
Toggle Bluetooth scanning on
High Accuracy Mode for iPhones
When giving location permission to the app, you can pick between precise and approximate location. An approximate location could potentially cause you to have consistently poor accuracy. You should share your precise location, to do this:
Open Settings
Scroll down to the Birdie app and select it
Select Location
Check that location is allowed while using the app
Check that Precise Location is enabled
Manually refresh the app location
The app doesn’t automatically refresh to get an updated location, so when checking into a visit it’s important that you manually refresh the app to ensure the phone collects an updated location.
Open the app and tap Check-in
Tap the green refresh icon in the right-hand corner
Then select the check-in button
