At Birdie, we know that adjusting to a new system is all about a great learning experience! To make this journey with Birdie even smoother, our onboarding team hosts regular live training webinars to support interactive learning on the platform.
We know everyone has different learning styles, questions are encouraged, and you can also learn from others in the community as these sessions are attended by other Birdie partners too.
Please click on the buttons below to register for our next live training webinar. If you're not sure you can attend, sign up anyway! We'll send the recording to your email if you can't make it.
Roster & People Management on Birdie
When?: Alternating Wednesdays at 3:00 pm
Duration: 60 minutes
Agenda:
How to manage your team on Birdie
How to schedule visits for your clients
How to build a template for easy rostering
How to troubleshoot when templating
Finance Set up
When?: Alternating Tuesdays at 2:00 pm
Duration: 45 minutes
Agenda:
Pay & Invoice rates
Holiday rates
Travel rates
Setting up funding
Finance Payroll & Invoicing
When?: Alternating Tuesdays at 2:00 pm
Duration: 45 minutes
Agenda:
Invoice Cycles
Confirming visits
Generating Payroll
Generating Invoices
Care Management with Birdie
When?: Alternating Thursdays 2:30 pm
Duration: 60 minutes
Agenda:
How to write a detailed person-centred care plan
How to set up complex medication schedules
How to create tasks with alternating schedules
Birdie Quality and Alert Management
When? Alternating Thursdays at 2:30 pm
Duration: 45 minutes
Agenda:
Learn how to resolve alerts
Understand the uses of tags and actions
Learn how to use the carer and client feed
Discover how to audit on Birdie
View your notification management