As our app continues to grow and develop, sometimes those using older mobile operating systems may experience minor issues like app lag. To minimise this happening, we have compiled a list of mobile operating systems that will give you the best performance whilst using the app.
How to upgrade your Mobile Operating System on your device:
For Iphone:
Head to Settings on your iPhone
Click on General
Select Software Update
We recommend you select automatic, so future software updates happen straight away
For Android:
Open Settings on your Android device
Scroll down and tap System (this may be called "Software Update", "System Update", or "About Phone" depending on your device manufacturer)
Tap System Update or Software Update
Tap Check for Update or Download and Install
If an update is available, tap Download and then Install
We recommend enabling Automatic system updates in Developer Options, or turning on Auto-download over Wi-Fi to ensure you receive updates automatically
Note: The exact menu names may vary slightly depending on your Android device manufacturer (Samsung, Google, OnePlus, etc.), but the general path through Settings → System → Update should be similar across most devices.
Recommended mobile operating systems:
Android operating system 11 and above
iOS operating system 17 and above
Minimum mobile operating systems:
Android operating system 9 and above
iOS operating system 15 and above
How can I find out what operating system my mobile has?
📲 If you have an Android:
Open your phone’s menu
Tap System Settings
Scroll down to the bottom
Select About Phone from the menu
Select Software Info from the menu
The operating system version of your device is shown under Android Version
📲 If you have an Apple:
Open your Settings app
Click General
Click About
The operating system version of your device is shown under Version
Recommended Devices
Recommended iPhone device
iOS: iPhone SE (2022) or newer
Recommended Android devices
Any phone released in the last 2 years with the following specifications:
CPU core speed of at least 2.0 GHz, preferably at or above 2.2 GHz
For example, an Xiaomi Redmi Note 11 (£169)
Additionally, we recommend avoiding those devices as they have a high crash rate:
TCL-306
TCL-406
TCL- 505 (some TCL models may work, but we recommend caution)
Honor X8
ITEL S18
vivo Y15s
vivo Y73
Please note: Certain Chinese phone manufacturers, such as Huawei, may not be compatible with Google services, including Google Maps, which are essential for Birdie to run on Android phones (we use Google Maps for geo-check-ins).