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How to Make Ad-Hoc Payments & Deductions on Payslips

Seamlessly add payments & deduct fees easily from carers' individual payslips

Osagie Noze-Otote avatar
Written by Osagie Noze-Otote
Updated this week

Please note: The following feature is available as part of Birdie’s Starter, Core, Advanced and Plus packages (Also known as Care Management, Rostering & Finance, Premium, Entry and Essentials). Please get in touch if interested in more information on this feature!

When going through the payroll process, you might want to top up a carer's pay for additional expenses. Whether that is a referral bonus or other ad-hoc payments, you can easily do this in the agency hub. You can leverage this process to record any deductions as well.

For how to record visit-specific expenses, please read the article here.


How to make an ad-hoc payment

Once your pay run has been created, click on the Pay runs tab in the left-hand menu and select View pay runs from the drop-down menu.

Birdie Finance "View Pay Runs" page with "View Pay Runs" highlighted in teal circle in left sidebar. Main content shows pay run table with columns for Period, Care, Travel, and Mileage, displaying entries from 1 Aug - 16 Aug 2025 with various monetary amounts and hours worked. Shows 10 out of 69 entries.

Select the specific pay run you would like to record a payment within. Then select and click the carer's sheet you'd like to record the payment for.

Pay run detail view for period 1 Oct - 31 Oct 2022 showing single caregiver "Heather Jones" with £158.62 care delivery (12.65 hours), £5.69 travel (0.57 hour), £0.00 waiting (1.49 hours), £2.24 mileage (5.60 miles), £0.00 extras, totalling £166.55.

This will pull up their payslip.

"Heather's paysheet" showing detailed breakdown for 1 Oct - 31 Oct 2022. Table displays care delivery rates for Home Help and Personal Care, plus mileage, travel, and waiting times. Pay summary shows gross pay £158.62, travel/mileage/waiting £7.93, total pay £166.55. Right sidebar shows "Payments and deductions" section with "Record payment" and "Record deduction" buttons.

To record a payment, click on Record payment on the right-hand side under Payments and Deductions.

 "Payments and deductions" section showing "No payments or deductions recorded" message with "Record payment" and "Record deduction" buttons.

When you click Record payment, you will see a pop-up menu, allowing you to record the payment information. Here, you will:

  • Select the category of the payment

    • shopping

    • mileage

    • holiday

    • bonus

    • top-up

    • other

  • Record the amount of the payment

  • Add a description - to provide further context around the payment

"Record payment" modal dialogue with Category dropdown showing "Bonus", Amount field containing "100" (£100), and Description field with "Referral bonus for Heather Jones". Cancel and Save buttons at bottom with Save highlighted in teal.

Once entered, click Save.

You will then see this has been added to this individual's payslip.

 "Payments and deductions" section showing recorded bonus payment of £100.00 with description "Referral bonus for Heather Jones". Edit and delete icons visible, plus "Record payment" and "Record deduction" buttons below.

How to record deductions on a pay sheet

If you want fees deducted from a carer's payslip, you will follow the same process as above.

Once within an individual's payslip, click on Record deduction on the right-hand side under Payments and Deductions.

When you click Record deduction, you will see a pop-up menu, allowing you to record the same information noted above.

"Record deduction" modal dialogue with Category dropdown showing "Mileage", Amount field containing "12.50" (£12.50), and Description field with "Overpaid mileage". Cancel and Save buttons at bottom with Save highlighted in teal.

Click Save when you are done. You will then see this has been recorded on this individual's pay sheet.

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