Birdie’s PIR report will allow you to easily see data on key questions asked in the Care Quality Commission (CQC) Provider Information Return (PIR) Report. The PIR is an annual requirement for adult social care services to submit information to the CQC.
It includes updates on how services are safe, effective, caring, responsive, and well-led. This information helps CQC assess the quality of care, guide inspections, and compile national reports.
Below are a few examples of what can be found in this report and what information will be covered.
Please note: The sections and information below are dependent on the information that you enter into the Birdie agency hub. Use this article as a rough guide, you may see more or less information on your actual report.
How to use the report
First, log into your Birdie Analytics account. You will be able to find the report by using the search bar and typing in PIR.
The below image is what the report will look like.
There is only one filter on the report for Branch, you can select multiple branches if needed.
How to audit and drill down into the data
You may want to know what data underpins the calculated value. To do this, click on the number, a drill-down will open with more details.
This will bring up a table showing a list of clients with additional details about them. As shown in the image below.
Click the Download button on this pop-up window to download and format this information.
In other sections of the report, the data may already be viewable, to download it, click the three dots in the top right-hand corner. A drop-down menu will appear where you will be able to download or explore the information, as shown in the below screenshot.
Adding additional information to the report
In some instances, the PIR report can only provide partial information to answer the PIR question. In these cases, you may need to download the data, as shown in the section above, and then further refine it.
For example, in section 2.4 under Care needs and preferences. You may need to download the list of the client’s medical history and filter on the conditions you are registered for.
What to do if there is no information in a section
You may come across a section in this report that has no information. You will see a message stating 'There is no Birdie Agency Hub data available to support this section' like the image below.
Birdie does not capture data for all PIR questions. You may need to reference other systems to get the information you need.
FAQ's
What will this report show?
The PIR report aims to provide you with the information required in order to complete the CQC Provider Information Return (PIR) based on the data you input into Birdie.
Why are only certain clients showing on the report?
Client-related metrics are filtered to only include regulated clients.
What does 'past 12 months' reference?
The report runs the past 12 months up until yesterday's date. This means that if you are running the report on the 12th of the month it will return data for the 12 months ending the 11th (the previous day).