Team Birdie

Laura Orlando

Luke Cullimore

Barbara Forbes

Deep dive with reports and insights to learn how to get the best data and overviews about your Agency 

Reporting with Birdie Analytics 

Learn how to successfully log into Looker every time

How to Log into Looker for Birdie Analytics

This article will show you how to change or request a new password in Looker for your Birdie Analytics account

How to Change Your Password or Email in Looker for Birdie Analytics

Logging on & Password Resets

Birdie's solution to care auditing and business management

Introducing Birdie Analytics

See what is inside each report and how to schedule them to send every week

Get to Know Your 5 Weekly Progress Reports on Birdie Analytics

A short guide to see which report does what on Birdie Analytics

Breakdown of Each Birdie Analytics Report

Care auditing is key to quality assurance and our reports help you evidence this. See how to read, interpret and audit our freemium reports!

Guide to reading your Birdie Analytics reports (non-integrated agencies)

Save time with Birdie's Xero Invoicing template created in mind for agencies that use Xero.

Xero template on Birdie Analytics

The Pulse Dashboard delivers critical care metrics at a glance, helping you improve service quality while working smarter with your data

How To Use The Care Management Pulse Dashboard

The Finance Pulse Dashboard delivers critical financial metrics at a glance, helping you improve financial performance!

How To Use The Finance Pulse Dashboard

The people & performance dashboard provides comprehensive workforce insights, helping you manage your team effectively!

How To Use The People & Performance Pulse Dashboard

Scarlett Aichroth

Billy Yates

Understand what your reports mean, how to filter & helpful tips

Getting Started with Birdie Analytics

A quick guide on what the filter options mean when using birdie analytics

Understanding the filter clauses on Birdie Analytics

Learn how to automate reports to be send via email from Birdie Analytics

How to Schedule a Report to be Sent via Email from Birdie Analytics

Learn how to set alerts for effortless performance auditing on Birdie Analytics

How to set up an Alert on Birdie Analytics

Learn how to export any type of file in Birdie Analytics

How to download files from Birdie Analytics

Tips on how to make the most of your Birdie Analytic experience

Birdie Analytics tips

Learn how to audit the notes created on the Agency hub

How to use the Notes report on Birdie Analytics

You can schedule and send your care recipients and care professionals' rota directly to them automatically every week via Birdie Analytics!

How to Send the Rota to Your Care Recipient or Carer via Birdie Analytics

Get a quick overview of how many Actions are being competed in your Agency

How to Use the Action Report on Birdie Analytics

Use these reports to see your Carers accrued and taken holiday since the start of the holiday year.

How to Use the Holiday Pay Reports on Birdie Analytics [beta]

A quick video to show you how to get all visit information

How to Audit & Download Visit Logs on Birdie Analytics

In this video we will walk through step by step how you can filter and download the electronic call monitoring report for audited times.

How to Download ECM Reports Using Looker

Learn how to easily audit your clients Care Logs

How to Audit Care Tasks on Birdie Analytics

Learn how to easily audit your Client's medication records!

How to Audit Medication on Birdie Analytics

Learn how to audit all unqualified alerts through Birdie Analytics

How to Audit Alerts on Birdie Analytics

Learn how to audit communication logs and download for editing

How to Audit Communication Logs

Learn how to manage and reduce the number of alerts you receive on the Birdie Agency Hub.

How to Reduce Your Alerts

Keep your care responsive with our new Assessments Analytics report.

How to Audit Your Care Assessments on Birdie Analytics

Learn how to audit your concerns on Birdie Analytics

How to use the Concerns Report on Birdie Analytics

View, dig and download your Care Professional's training expiry report

How to Use the Training Expiry Dashboard on Birdie Analytics

Use this report to help towards your next CQC inspection.

How to use the PIR Report In Birdie Analytics

Gain an immediate overview of tasks completion rates in your agency

How To Use The Task Log Report

Amy Grant

Guides on how to make the most of auditing

How to Audit using Birdie Analytics 

What is the Quality Score and why do we do it?

The Birdie Quality Score for Integrated Agencies

A guide to drilling down into your data on Birdie Analytics

How to read your Q Score report using Birdie Analytics

A category that contributes to the Birdie Q Score

The Birdie Q-score: Alert Responsiveness

The Birdie Q-score: Caring Staff

The Birdie Q-score: Care Planning

The Birdie Q-score: Call Monitoring

The Birdie Q-score: Medication Monitoring

The Birdie Quality Score

Use the Timeline view to see who and what changes have been made in your agency

The Timeline View- Key Places to Audit in Birdie

Our latest improvement gives care managers even more control and confidence in the care their agency is providing.

How to Add and Edit Visit Notes

Easily print and leave a copy of a care plan/assessment in your care recipient's home or share it with their care circle

How to Download & Print a Care Recipient's Care Plan/Assessment

Learn everything there is to know about Birdie's eMAR

How to View, Edit & Audit Medication With Birdie's eMAR Chart

This article will show how you can make edits to or review a client's care plan.

How to edit and review care plans on Birdie

Learn how to turn a word document into a PDF so that you can upload it to the agency hub.

How to convert a Word document to a PDF

Easily download care logs for a specific care recipient or care logs for the entire day

How to download & print care logs for a Care Recipient

How to audit directly from your Agency Hub

Care Auditing from the Agency Hub

Find answers and get help from Intercom Support and Community Experts

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