Please note: The following feature is available for all of Birdie’s packages.
If your agency is using our Medication Manager they will use a digital MAR Chart (e-Mar).
This is a much easier way for you to report which medications you have administered and will also allow you to get the latest information on which medication you should administer, how to administer it and when.
By using the e-MAR you can make sure that your Care Manager is alerted of any medication issues in real-time as well as protecting yourself and your Client's well-being.
Please note! It is important that you record an outcome for each medication scheduled otherwise you will not be able to log out of the visit.
Review the medication list of your Client
First, open the app and choose the Client you are visiting. Check into the visit if you have not done so already.
Now click on Tasks & Medications to review the tasks to be completed today. Here, we want to focus on how to record administered medication.
You will see the list of medications that your Client is required to take. By tapping on each medication you get more information on what the dosage is and how it should be administered (Orally, via an inhaler or nasal spray).
Record the administration of a dose
It is not possible to check out of a visit without recording an outcome for each of the medications scheduled during the visit. This ensures your Client's safety and your care agency's accountability.
If you try to log out of a visit without recording an outcome for a medication you will see the below message.
When ready to record which medication you have administered, tap on Record dose at the bottom of the screen. In the event that your Client is prescribed blister packs, this will be visible under one entry in the medication list. You will need to record this only once.
You will need to specify if the medication was fully taken, partially taken or not taken.
If the medication was fully taken- you have recorded that the medication was taken and will be brought back to the medication list so you can administer the next medication
If the medication was partially taken or not taken, you will be asked to add a reason why and add more details in a note. An alert will automatically be raised to your care manager or the person in charge so they can deal with this issue straight away
If the medication was not observed, you will be asked to add a reason why and add more details in a note. It will show on the e-MAR and Care Log for your Care Manager to see but this time, no alert will be raised
Note: Birdie automatically records that it was you who administered the dose. The Electronic MAR Chart (E-Mar) will be updated and will be visible to your Care Manager in the office in real time.
Also, note that medication outcomes can only be updated during an active visit. While medication may not always be marked essential in a visit’s task list, all scheduled medications for the day remain accessible and should be updated as needed.
How to administer PRN medications
Now, go back to the medication list screen. Once you have recorded all the required medication on the list, make sure to check the PRN tab at the top of the screen. Record any additional medication that was given during your visit.
When you have administered and recorded all medication in the list, go back to the visit screen by tapping on the back arrow and continue to report the other section of the visit as you would usually do (observations, and checkout).
When done, tap on Submit report.
How to Edit a Medication Outcome
You will be able to edit your outcome of a medication whilst you are still checked into the visit, you may need to do this if the outcome changes whilst you are still in the visit. To do this:
Tap the Medication section on the app
Identify the medication which needs updating
Click the circular arrow in the top-right corner
A pop-up will appear asking you to confirm you want to re-administer this medication
Click Yes, I am sure
Select the correct outcome (fully taken, partially taken, not taken, not observed)
Add notes for more context
Medication and Double-Up visits
If you have been assigned a double-up/multi-carer visit you will both be able to see the full task and medication list for that client. However, only one of you should record tasks/medications on the app. To prevent medication administration errors:
Ensure your care manager/coordinator has assigned one carer the responsibility of recording medications.
Ensure you both review and give an outcome of the tasks, including medications, before the visit ends to ensure everything has been completed.
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