Please note: The following feature is available as part of Birdie’s Starter, Core, Advanced, Plus, Care Management and Advanced Care Management packages (As well as Care Management & Rostering, Care Management, Rostering & Finance, Premium) Please get in touch if interested in more information on this feature!
What is an eMAR?
An eMAR (electronic Medication Administration Record) chart is a digital tool used to electronically track, record, and manage the administration of medications to Clients.
Our eMAR will give you the confidence to reduce medication errors and mistakes and know when to take action.
The eMAR has a number of icons to allow for more medication events to be covered such as 'Not needed', 'Client inactive' and 'No visit'.
Top tip: You can change your Client's status to temporarily inactive to avoid getting medication alerts.
Monitoring the Mar Chart
To access your Client's MAR chart, start by going to their profile and select Medication on the left-hand side tab. Once you are here select Medication monitoring.
Here you will find an overview of your Client's MAR chart for the month. When your Carers record that a dose has been taken it will be visible here with their name and a time stamp.
To see the details of who administered the medication, click on the icon and a pop-up will appear:
How to edit a medication outcome
If you need to edit a medication outcome you can do this by selecting the icon and clicking on Update. You will be able to change the medication outcome and provide a reason for the change. Once you are done, click Save.
This change will now be visible on the Client's MAR chart and will be earmarked to indicate that this outcome has been updated.
Notes on updating a medication outcome
If a medication outcome has been recorded by the Carer during the visit, you will be able to update this straight away. You may need to refresh your page so that this appears.
For medications where no outcome has been given yet, the outcome can be edited as soon as the time of the dose (that's showing on the MAR) has passed.
It isn’t possible to change an outcome for a PRN medication on the MAR chart, it is only possible to update an outcome for medications that have been scheduled. If you need to record the PRN, the Carer may need to start an unscheduled visit and submit the PRN with the correct outcome.
How to print the MAR chart
If you need to print the Client's MAR chart you can do this directly from this page by clicking the print button in the top right-hand corner.
What do the MAR icons mean?
The icons below will help you view your Client's medication history.
If you want to know more about the status of any medication just hover over the icon. Here, you can easily audit and amend any medication observations. The MAR chart will then be updated with the appropriate icon.
Fully taken
If a medication is fully taken, this will be displayed by a Green icon on the MAR sheet.
Partially taken
If a medication is partially taken, this will be displayed by a p/t amber icon on the MAR sheet.
Not observed
If a medication was not observed, this will be displayed by a n/o grey icon on the MAR sheet. This will show if explicitly selected by the Care Professionals in-app.
Not taken
When a medication is not taken, this will be displayed by a n/t red icon on the MAR sheet.
Maybe taken
When a medication is maybe taken, this will be displayed by a m/t amber icon on the MAR sheet. The Maybe take option is only available in the agency hub, this is typically used if you want to record a dose but are not 100% sure of the outcome yet
PRN medication
If your Client has PRN medication, these are not required, and if they are not recorded they will appear as a dash on the MAR sheet.
No record
Missing medication reports are displayed by a grey question mark on the MAR sheet
If your Client is inactive or a visit isn't scheduled
When your Client is inactive, temporarily or otherwise the MAR sheet will be greyed out to indicate this and you will no longer receive a 'Missed medication alert'.
If your Client self administers their medication
If your Client self-administers their own medication, this will be shown as a greyed-out box with the letters s/a in the icon.
If your Client doesn't have a visit scheduled
If you are using visit planning, you will have an additional No visit icon that will be displayed if no visit is scheduled or if a medication is not assigned to a visit card.
If any medication doses are reported as partially or not taken, you will receive an alert in the Inbox tab.
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