Skip to main content
All CollectionsProduct Support
How to Prepare for Daylight Saving Time on Birdie
How to Prepare for Daylight Saving Time on Birdie

Overnight visits may be impacted when Daylight Saving Time occurs, learn how to deal with this change on Birdie

Anjelica avatar
Written by Anjelica
Updated over a week ago

Daylight saving time (DST) is the practice of turning the clocks forward an hour to make better use of the longer daylight available during summer.

Every year in the UK, the clocks go forward 1 hour at 2 am on the last Sunday of March (31st March). This means the UK will move from Greenwich Mean Time (GMT) to British Summer Time (BST).

If you have overnight visits that start on the last Saturday of the month and end on the last Sunday of the month you may be impacted by this change.

What happens to overnight visits?

Any overnight visit that is scheduled to begin on the last Saturday of March (30th March) and end on the Sunday (31st March), will appear as being 1 hour longer than normal in Birdie.

For example, a daily visit scheduled for 9 pm - 9 am will appear as being scheduled for 9 am - 10 am. This will be visible within the Visits section of a Client’s profile, the Roster tab and within the Birdie app.

In this example, a full 12-hour visit will have been completed, but the visit will appear longer to take into account the clocks having gone forward.

For auditing purposes, you may want to write a note on a completed visit to confirm the difference in time is due to Daylight Savings Time. For more information on how to add a note please see this article - How to add and edit visit notes.


How will this impact my Finance dashboard?

The change to how the visit length appears will not impact the actual length of the visit or how much you’ve charged and paid for care delivery.

When you click on Confirm visits within the Finance tab you will see that although the planned time of any impacted visits will show as finishing 1 hour later, the planned length of hours spent at the visit will remain the same.

This change is automatic across Birdie and will only impact overnight visits across the last Saturday and last Sunday of March.

Please note: If you would like your planned visit times on this date to match other visits in this schedule you can edit the visit on this day only and reduce the visit by one hour. However, in doing so you would not be paying and charging for the entire care delivered.

Did this answer your question?