Helpful advice from the Birdie team!
Live and On-Demand Training
Become a Birdie expert with our live training sessions and bitesize courses
The Birdie Launch Pack
Everything you need to set up Birdie and support your care professionals to use the app
The Agency Hub
Articles on how to get the most out of the Agency hub
Care Recipient Management
All the information you need to get your Care Recipients profile up and running on Birdie
The Birdie App & Care Professional Management
Articles that will help your Care Professionals become confident with the app
Medication Manager
How to create, edit and end medication schedules as well guidance on what to do if you are unable to find medication
Task Planner
How to add tasks to your Care Recipients profile and a list of all the tasks we have on Birdie!
Visit Planning
Better understand how to use our visit planning feature
For Rostering and Visit Scheduling
Articles introducing you to our built as one product and how to create visits and use our rostering feature
For Finance Teams
Articles for finance teams, including invoicing and payroll, within Birdie
Alerts and Inbox
Information on how the alert manager works and how to configure your settings to suit you
Secure Check-in
How to enable QR codes for your Care Recipients & how to get the most out of Geolocation
Reporting with Birdie Analytics
Deep dive with these articles and learn how to get the most out of your auditing and Birdie Analytics
Integrations and External Rostering Systems
Articles to help you understand and solve any integration issues you may be experiencing
Care Circle and Third-party Access
Information on the care circle and how to add health care professionals via the third party link
Product Support
Information on how to seek help with the product