At Birdie, we use Magic Links to provide a seamless and secure login experience for the Agency Hub. Instead of remembering a complex password, you receive a unique, single-use link delivered directly to your email inbox.
Why use Magic Links?
Enhanced Security: By removing passwords, we eliminate the risk of login credentials being lost, forgotten, or stolen.
Data Protection: Direct email delivery ensures that sensitive data on the Agency Hub remains accessible only to you.
Single-Use Access: Each link is valid for one login only and expires immediately after use or after a set period.
How to Log In
To log in go to https://admin.birdie.care/. You will then be taken to the login page below.
Type in your email address
Click on the Send me a link button
Head to your email inbox
If you don’t see the email, check your spam or junk folder.
Always use the most recent magic link sent to your email.
Please note: You will need to do these 3 steps every time you need to log in to birdie.
Reusing an old or previously used link will not work and may lock you out of your account.
We send a magic link directly to the inbox of the email you have entered which will get you logged on right away so please ensure the spelling is correct.
Magic links expire after a few minutes for security reasons, so use the link as soon as you receive it.
What does the link look like in my emails?
The email contains a blue link, Click the link and you will be automatically taken to the Birdie Agency Hub.
Please keep in mind that this is a one-time link, once you have clicked the link it will become invalid, you will need a new link each time you log in.
Top tips:
Save Birdie as a bookmark on your web browser. This will speed up the log-in process.
If you accidentally close the Agency Hub web page you can instantly open it up again without having to log in again.
You only need to log in if you have logged out.
If you are prompted to enter your email address again, please ensure that you click on the new magic link that you are sent. Clicking on an old link will not work.
If you are having issues logging in, check with your IT team that our Birdie email has been whitelisted. Ensure that our Birdie email is whitelisted and remove any Malware scanners from Birdie.
If your session expires after closing the browser or shutting down your device, you will need to request a new magic link to log back in.